What is trouble ticket and why should it be used
The School of Design, has activated the contact system to manage your requests: Trouble Ticket System.
Trouble ticket is a problem report that can be sent by every student, by clicking on one of the listed typologies of request, without time restrictions.
The service is active 24 hours daily (the resolutions of the problems are provided during office hours).
The answers are notified by email to the institutional e-mail. The closed tickets, or the tickets that are being resolved, can be consulted in “My requests”, in the personal page of on-line Services.
In this section it is possible to contact us to have general information about the Study Courses offered by the School of Design.
When and how to submit the application, N/V Parameters, pre-requisites, language certificate, changes of programme.
Difficulty to present the study plan, meritocratic allocation in sections, self-certification, English OFA, priorities and prerequisites.
Requests for allocation change.
Exam registration, verbalization, scheduling, previous exams.
Deadlines for submitting transfer and transition request, acceptance of assessment, lack of validation of a teaching.
Info on the call for admission and on the Study Plan of the Ambassador training courses
Mode of presentation and discussion of the thesis, inscriptions, failure to display the registered thesis supervisor, non-registered votes / PEL or PET.
Courses and study plan definition for Exchange students
Information about rules for participating in Mobility programs (Erasmus, Double Degree, ExtraUE Exchange).
Information about process of validation of courses, conversion of credits.
Compulsory internship Master’s degree – Bachelor degree (in place of the workshop)