ASK FOR ASSISTANCE

24 HOUR OPERATING SERVICE

What is trouble ticket and why should it be used

The School of Design, has activated the contact system to manage your requests: Trouble Ticket System.

Trouble ticket is a problem report that can be sent by every student, by clicking on one of the listed typologies of request, without time restrictions.

The service is active 24 hours daily (the resolutions of the problems are provided during office hours).

The answers are notified by email to the institutional e-mail. The closed tickets, or the tickets that are being resolved, can be consulted in “My requests”, in the personal page of on-line Services.

EDUCATIONAL OFFER -BACHELOR DEGREE INCOMING HELPDESK

In this section it is possible to contact us to have general information about the Study Courses offered by the School of Design.

Admission to Laurea Magistrale programmes (Equivalent to Master of Science programmes) and Single courses

When and how to apply, N/V Parameters, pre-requisites, language requirements, changes of programme.

STUDY PLAN (CAREER)

Difficulty to present the study plan, meritocratic allocation in sections, self-certification, English OFA, priorities and prerequisites.

OPTIONAL COURSES – WORKSHOP

Requests for allocation change.

EXAMS

Exam registration, verbalization, scheduling, previous exams.

VALIDATION / TRANSFER / CHANGING DEGREE PROGRAMME – BACHELOR DEGREE

Deadlines for submitting transfer and transition request, acceptance of assessment, lack of validation of a teaching.

INTERDISCIPLINARY PROGRAMME

Information, Study Plan, Interdisciplinary Program in Smart Wearable Technologies and Ambassador Programme.

BACHELOR DEGREE AND MASTER DEGREE EXAMINATION

Mode of presentation and discussion of the thesis, inscriptions, failure to display the registered thesis supervisor, non-registered votes / PEL or PET.

EXCHANGE STUDENTS  - INCOMING

Courses and study plan definition for Exchange students

STUDENTS IN INTERNATIONAL MOBILITY - OUTGOING

Information about rules for participating in Mobility programs (Erasmus, Double Degree, ExtraUE Exchange).

Information about process of validation of courses, conversion of credits.

COMPULSORY INTERNSHIP (NATIONAL AND INTERNATIONAL)

Compulsory internship Master’s degree – Bachelor degree (in place of the workshop)

INTERNAL DOUBLE DEGREE

doppielaureeinterne-scdes@polimi.it